Inventory Reconciliation

Inventory Reconciliation ensures that the stock levels in Fynd Konnect are accurately aligned with the inventory reported on each sales channel. This automated process compares the sellable inventory in Konnect with the inventory currently recorded at each channel, helping you avoid understocking (which can lead to lost sales) and overselling (which can result in order cancellations or customer dissatisfaction).

Why is Inventory Reconciliation Important?

1. Prevent Overselling: Mismatched stock can cause you to sell items that aren’t available.

2. Avoid Underselling: If a channel underestimates your stock, you risk missing potential sales.

3. Maintain Trust: Accurate inventory records reduce cancellations, refunds, and disputes with partners or marketplaces.

4. Ensure Data Consistency: Reconciliation helps verify that historical updates are accurate and consistent across systems.

Regular reconciliation can help you spot slow synchronization or data discrepancies early, keeping all channels reliably updated.

Accessing & Using the Reconciliation Panel

1. Navigation: In the Konnect Seller Panel, go to Products → Inventory Reconciliation. You will see a page where you can set filters before generating the reconciliation details.

1. Filters & Generating Details:
   • Channel & Account: Choose which channel (e.g., FirstCry) and which specific account (e.g., FirstCry-Superdry) to reconcile.
   • Locations: Select one or multiple locations assoicated with that account.

3. Generate Details: After configuring filters, click Generate to populate the reconciliation results.

The reconciliation panel include:

• Product Name & Fynd Seller Identifier: Identifies the product in your Fynd Commerce catalog.
• Channel Identifier: The SKU or GTIN code recognized by the external channel.
• Fynd Inventory:
  • Total: Overall stock (including reserved or damaged items).
  • Sellable: Inventory available for sale (excluding any damaged or committed units).
  • Committed: Inventory locked for pending or confirmed orders.
  • Damaged: Unsellable stock.
• Channel Inventory:
  • Location Code & Channel Location ID: Indicates the store or warehouse as recognized by the channel.
  • Inventory: The quantity recorded on the channel for that location.
• Delta: The difference between Fynd’s sellable inventory and the channel’s reported inventory.
  • Positive Delta (e.g., +5): Indicates an addition of 5 units at the channel.
  • Negative Delta (e.g., -3): Indicates a deduction of 3 units at the channel.
• Recon Status: Indicates whether the reconciliation data matches or if a mismatch remains unresolved (e.g., Success or Failed).
• Recon Date: Timestamp showing when the system last attempted or completed reconciliation for that row.

Force Reconciliation

Force Reconciliation is a manual trigger that updates the channel’s reported inventory to match the sellable inventory in Konnect.

1. Filters: Choose the channel, account, and location for which you want to perform manual reconciliation.

2. Force Reconcile:
   Click Confirm to initiate the inventory sync between Konnect and the selected entities, ensuring that the channel adopts Konnect’s inventory figures.

Important

• Some channels do not allow an immediate or forced update. They may rely on scheduled updates or rate-limited endpoints. Admins can define cooldown periods for how frequently Force Reconciliation can be performed.
• If you encounter an error during Force Reconciliation, the chosen channel might not support it. Please check the channel-specific Konnect documentation for details.

Export Function

You can export your Reconciliation view for offline analysis or sharing with your team.

1. Apply Filters: Configure the filters to generate the current inventory data—including product name, channel identifiers, Fynd Commerce inventory, channel inventory, delta, reconciliation status, and reconciliation date.

2. Initiate Export: Click on the kebab (⋮) menu and select Export Data. Konnect will then generate a file containing all the data visible in your current view.

3. Monitor File Generation:
   Track export progress in the Export History section. The file's status will update from Pending to either Success or Failed.

4. Download File:
   Once the export is marked as Success, download the generated .xlsx file directly from the Export History.

Note: The exported file will mirror the exact data displayed on your Reconciliation panel, including any applied filters or column settings. Ensure that your view is configured correctly before initiating the export.