Trace Inventory

Inventory Flow between Fynd & the Brand

Before debugging inventory issues between the Seller system and the Fynd Platform, first verify that the inventory for the particular SKU and store has been pushed from the Seller’s POS or ERP system and is being correctly consumed by Fynd Platform.

If there is a mismatch in inventory between the Seller system and Fynd Platform:

• Raise a case with the appropriate details to onboarding@gofynd.com.

If the inventory matches, proceed as follows:

Catalog Creation

1. Login to Fynd Platform: Navigate to platform.fynd.com.

   
   Figure 1: Select Products
   

2. Enter the SKU or Seller Identifier in the search box to check if the SKU is cataloged.

   
   Figure 2: Enter EAN/SKU
   

3. If the SKU is cataloged, it will appear in the search results.

4. If not, the product needs to be cataloged on Fynd. Refer to the tutorial on Cataloging products on Fynd Platform.

Inventory Consumption at Fynd

This section verifies if the inventory consumed by Fynd against the cataloged SKU matches the raw inventory in the Seller system.

1. Click on the dropdown and select Edit Inventory.

   
   Figure 3: Edit Inventory
   

2. Check Store Code: Use the search box to enter the specific store code.

   
   Figure 4: Check Store Code
   
   Figure 5: Check Store Code
   

3. Verify 'Sellable Quantity': Confirm that the ‘Sellable Quantity’ field (indicating the quantity consumed by Fynd) matches the raw inventory at the Seller’s side.

4. Mismatch Handling: If there is a discrepancy, contact Fynd Platform support to investigate the issue.

Marketplace Catalog Mapping

1. Access AJIO VMS: To check marketplace mappings, click on AJIO VMS under Sales Channels.

   
   Figure 5: AJIO VMS
   

2. Click on Products.

   
   Figure 6: Select Products
   

3. Enter the SKU or Seller Identifier in the search box.

   
   Figure 7: Enter SKU
   

4. If the AJIO SKU is added and the status is active, the mapping is complete.

   
   Figure 8: Status Active
   

Inventory Push

This section explains how to verify the inventory push from AJIO to Fynd.

1. Click on Manual Sync on the AJIO home page.

   
   Figure 9: Manual Sync
   

2. Click on Trace Product.

   
   Figure 10: Trace Product
   

3. Enter the SKU or Seller Identifier in the search box and click on Get Logs.

   
   Figure 11: Get Logs
   

4. In the log file, verify that the SKU x Store quantity matches the data on Fynd.

5. If the quantities match, it confirms that the inventory has been successfully pushed from Fynd. Next, check the AJIO Seller Central for further verification.

AJIO Inventory Status

1. Login to AJIO Seller Central: Navigate to AJIO Seller Central and go to Inventory.

   
   Figure 12: AJIO Inventory
   

2. Select Downloads, choose the relevant brands from the dropdown, and click Download Inventory Excel File.

   
   Figure 13: Select Brands
   

3. Download the File: Click on the Download icon.

   
   Figure 14: Download File
   

4. Check the downloaded file to confirm the quantity matches the pushed inventory.