AJIO Channel on Fynd Konnect

AJIO leverages a B2B2C business model combined with a Dropship approach to streamline product delivery and enhance the customer experience. The AJIO Channel on Fynd Konnect offers a robust integration that connects sellers’ systems with AJIO’s marketplace, enabling seamless order processing, inventory management, and real-time tracking of product listings.

Overview

The AJIO Channel on Fynd Konnect is designed to empower brands and sellers by providing:

• Seamless Integration: Connect your existing POS/ERP and inventory systems with AJIO’s marketplace through Fynd’s unified platform.
• Streamlined Order Management: Handle order confirmations, billing, packing, and dispatch in one consolidated dashboard.
• Robust Inventory Synchronization: Ensure accurate stock levels by synchronizing raw inventory from the seller’s system with the Fynd Platform.
• Comprehensive Reporting: Access detailed reports on product listings, order statuses, and inventory consumption for proactive issue resolution.

This integration is tailored to the unique requirements of the AJIO marketplace, which operates on a B2B2C and Dropship model. The collaboration between AJIO and Fynd Konnect ensures that sellers can focus on growing their business while the platform handles the complexities of order fulfillment and inventory tracking.

Benefits

• Operational Efficiency: Centralized management of orders, inventory, and product listings minimizes manual intervention.
• Enhanced Visibility: Real-time reporting and dashboards provide comprehensive insights into order statuses and inventory health.
• Scalable Integration: Designed to grow with your business, the integration supports bulk uploads, automated quality checks, and seamless synchronization across channels.
• Robust Support: Benefit from dedicated support and detailed documentation to ensure smooth operations across the entire value chain.

Integration Process

The integration process involves several key steps that guide you from onboarding to live operations.

1. Seller Onboarding

   • Install the AJIO VMS extension on the Fynd Platform.
   • Complete the seller and brand registration process on AJIO Seller Central.
   • Map your products and selling locations for seamless order processing.

2. Product Catalog Management

   • Download the product template from AJIO Seller Central.
   • Populate mandatory product attributes and upload the catalog.
   • Monitor catalog status through automated and manual quality checks.

3. Inventory Management

   • Synchronize your inventory between your Seller system and the Fynd Platform.
   • Verify inventory levels via detailed reports and dashboards to ensure accurate stock data.

4. Order Processing & Fulfillment

   • Use the Pulse OMS dashboard to manage orders—from confirmation to dispatch.
   • Track order status in real time, and manage billing, invoicing, and shipping with integrated tools.

5. Returns & Escalations

   • Manage returns efficiently and monitor reverse logistics.
   • Utilize built-in escalation features to resolve any issues swiftly.