Onboarding on AJIO Commerce Seller Central
Brand Approval
- Fynd will initiate the onboarding process by sending an introductory email between AJIO and your brand.
- After the introductory email is sent, AJIO will review the details and grant their approval.
- Once your brand is approved, AJIO will start the onboarding process by sharing the Terms of Trade (TOT) document (for dropship only).
- After receiving the TOT, review, sign, and return it via email.
Provide the following information to AJIO:
| Details | Description |
|---|---|
| Email address | Brand email address |
| Mobile number | Brand phone number |
| Soft copy GST certificate | Scanned copy of your GST certificate |
| Category of your product | The type of product you plan on selling (e.g., apparel, footwear and accessories, jewellery, etc.) |
| Trademark Certificate | Trademark Certificate for the brand |
| Company PAN | The PAN number that belongs to the company |
| Certificate of Incorporation | The legal proof of identity of the company |
| Cancelled Cheque | Cancelled cheque for payment details |
| Invoice prefix | |
| Invoice start range | |
| Invoice end range | |
| TAN | Your Tax Collection Account Number details |
| For MSME sellers only: | Enterprise memorandum number, Udhyog Aadhar memorandum |
After sending the details via email, the brand must set up the seller account.
Marketplace Setup
AJIO will initiate a three-stage approval and registration process. The turnaround time (TAT) for this process is 7–10 business days.
The seller will receive an email from AJIO regarding approval, which will also include the login details.
Log in to the AJIO Commerce Seller Central using the credentials provided by AJIO. Once logged in, upload the product catalog and wait for approval. Download the template from the portal as per your category, and enter the required data.
- After filling in the details in the template, upload it to the portal.
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If the catalog meets AJIO's requirements, the TAT for activation is 7–10 days, provided there are no issues.
The brand must procure the packaging material and confirm the following:
- Availability of a thermal printer (A4) at stores/warehouses.
- Mode of Payment (MOP) available on their Point of Sale (POS) systems.
Updating POB Credentials
Once the above processes are complete, AJIO will tag the account under Fynd_VMS and share the POB ID (used to update login details) with both Fynd and the seller.
The seller must then reset the password for the POB (for different locations) on the AJIO Seller Portal and share the updated details with Fynd.
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- AJIO will then share the site code, GSTIN, and address details with Fynd.
The GSTIN and address should be of any Reliance entity located in or near the seller’s pincode.
- After the above steps, Fynd will add the AJIO_VMS extension on the Fynd Platform and enter the credentials provided by AJIO.
Completing the Onboarding Process
Once the credentials are added, Fynd will perform the following steps to finalize the onboarding:
Seller Store Training: Align the seller's store training for the order management process.
SKU Listing and Store/Warehouse Mapping: Map AJIO's SKU listing and perform store/warehouse mapping on the Fynd Platform.
Pre-Launch Testing: Conduct testing to ensure that both the forward and backward journeys of the bag proceed smoothly before executing the full inventory push.
Invoice, Shipping Label, and Credit Note Approval: Verify the approval of invoices (B2B, B2C), shipping labels, POs, and credit notes from the brand.
After testing is complete, Fynd will train the seller for future product mapping and for triggering inventory transfers from the Fynd Platform to AJIO.
Style/EAN overlapping/migration is not possible on AJIO. Only SOR to Dropship is possible.