Verification & Monitoring

Product Validation

1. Unmapped SKU Review: Unmapped SKUs appear for manual mapping if they were not auto-mapped in Products → Channel Mapping.

   Figure 1: Unmapped SKUs
   

2. Mapping Accuracy Goal: Review Product IDs, buffer stocks, and status toggles.

Inventory Sync Testing

1. Go to Products → Inventory Logs

2. Filter by your FirstCry account and the last 24 hours

3. Monitor sync entries to verify inventory sent, buffer applied, etc.

   Figure 2: Inventory Logs
   

4. Inventory Reconciliation Test

   Learn more about Inventory Reconciliation here

   1. Trigger manual reconciliation
   2. Validate that mismatches resolve automatically
      
      

5. Buffer Stock Accuracy

   1. Calculate: Visible Stock = Total – Buffer
   2. Validate across 3–5 random SKUs

Order Flow Testing

1. Run a Test Order

   • Use a low-value product or FirstCry support

2. Ensure the product is mapped, in stock, and the location is active

3. Confirm the order appears in Fynd Konnect

4. Verify:

   • Customer info
   • Pricing
   • Fulfillment location
   • Inventory deduction
   • Status flow: New → Confirmed → Packed → Shipped → Delivered
   Figure 3: Konnect's Unified Orders Panel

Return & Cancellation Testing

1. Return Sync Test

   1. Simulate a return (if enabled)
   2. Confirm the return appears and restocks inventory
   3. Ensure reason codes sync correctly

2. Customer Cancellations

   1. Confirm cancellations reflect in Fynd Konnect
   2. Verify inventory auto-revert