Product Mapping & Setup

This phase connects your internal SKUs to FirstCry’s marketplace catalog. Proper product mapping is essential to sync inventory, manage listings, and process orders.

Understanding Product Mapping

Product mapping creates a relationship between:

• Your SKU (internal identifier)
• FirstCry Product ID (external identifier)
• Inventory location
• Pricing
• Selling status (Active/Inactive)

Types of Mapping:

1. Auto-Mapping (recommended for large catalogs)
2. Manual Mapping (for precision or missed SKUs)
3. Bulk Mapping (via CSV/XLSX upload)

Auto-Mapping Process

1. Navigate to Products → Channel Mapping in the left menu.
2. Click the three-dot menu and select Auto-map Products.
3. Choose FirstCry as the channel and select your account.
4. Click Start Mapping.
5. Watch for the Auto-map started pop-up.
6. Check Auto-Map History for progress.

Manual Mapping Process

Best for: Specific SKUs, new products, or items missed by auto-map

1. Navigate to Products → Channel Mapping.
2. Click the three-vertical-dots icon and choose your FirstCry account under Demand.
3. Click the Product ID field to enter the marketplace identifier.
4. Activate each SKU in the Status column.
5. (Optional) Set Buffer Stock, toggle Active, and click Save (✓). Buffer stock reserves inventory to prevent overselling by holding back the specified quantity.

Bulk Mapping Process

1. On Products → Channel Mapping, select Bulk Map.

2. Upload your CSV or XLSX file.
3. To view history, click the three-dot menu next to Bulk Map and choose Bulk Mapping History.
4. Activate mapped SKUs in the Status column.

Product Activation & Status Management

1. Active Products

   • Appear on FirstCry marketplace
   • Sync inventory
   • Eligible to receive orders

2. Inactive Products

   • Hidden from listings
   • Do not sync inventory
   • Useful for seasonal SKUs or testing

Activation options:

• Toggle individual SKUs and click Save (✓)
• Use checkboxes to Bulk Activate / Deactivate

Advanced Mapping Features

1. Buffer Stock Management: Set at SKU, location, or channel level (e.g., 100 units total, 10 buffer → 90 available)

2. Product Attribute Mapping:

   • Standard: Brand, Size, Color, Category
   • FirstCry-specific: Manufacturing Date, Expiry Date (FMCG), Certifications

3. Variant Mapping: Map each size/color/pack variant as a separate SKU, linking to its FirstCry Product ID.