Configure FirstCry Channel on Fynd Konnect

This guide walks you through connecting your Fynd Konnect instance to the FirstCry channel—no code changes required. You will set up account details, locations, and toggles to enable end-to-end sync.

Initiate Configuration

1. Log into Fynd Konnect ↗.

2. Navigate to Channels → All Channels, then search for FirstCry

3. Or switch to the Marketplace tab and locate FirstCry

4. Click Configure next to the channel

   Figure 1: Configure FirstCry Channel on Konnect

Account Details Configuration

On the Account Details tab, enter:

1. Account Name Provide a unique company-level name. Account Name cannot be modified once saved.

2. Configuration Controls Toggle on the sync features you need:

   • Order Sync
     • Optionally set Order Sync From date
   • Return Sync
     • Optionally set Return Sync From date
   • Product Mapping
   • Inventory Sync
   • Inventory Reconciliation (runs once or twice daily)
   • Master toggle to Activate/Deactivate the entire channel
   Figure 2: Account Details

Location and Credentials Setup

1. Click Next to open the Locations tab

2. For each store or warehouse, enter the Vendor Code and User Email provided by FirstCry

3. Use the search bar or filters (All, Active, Inactive) to find locations

4. Toggle Status:

   • On to activate sync
   • Off to pause sync

5. Use Bulk Edit to update multiple locations at once, then click Done or Update

   Figure 3: Configure Locations

Submitting & Going Live

1. Pre-Submission Checklist

   • Account Name is accurate and unique
   • Required toggles are enabled
   • Sync dates are correct
   • Locations and credentials are saved and validated
   • Channel Location IDs are present
   • Master toggle is On

2. Submit

   • Click Submit (bottom-right)
   • Look for the success popup: “Account created successfully.”

3. Post-Submission Verification

   • Switch to Configured Channels
   • Confirm FirstCry appears with status Active
   Figure 4: Submit the Channel

Summary of Toggle Behaviors